The Services of MSMB Networks
Many self-described IT Consultants provide only a minimum of
services -- only interacting with clients over the internet
or phone, maintaining servers without an eye to the network
as a whole, or even just as phone-in technical support for issues
such as email or web browsing errors. At MSMB Networks, we pride
ourselves on being fully-equipped to handle your needs whatever
they may be, from the basics of changing print cartridges, configuring
new user workstations, and monitoring antivirus updates, to
the high-end tasks of point-to-point VPN configuration, network
upgrade planning, and hardware utilization assessment. Our services
are described below in more detail. This list is not all-inclusive,
but serves as an example of what MSMB Networks can offer you.
Let us know about any service you need -- we are your network
and server administrators.
Network Services
- Switch, Router, and Access Point Setup/Configuration:
Without connectivity, your network is dead in the water,
and you lose money. Let us ensure all of your employees,
servers, and network services can communicate efficiently
and with the best coverage for your office.
- DNS, DHCP, Wins, FTP, SMB Network Services: As your
company grows, it becomes more important to manage internal
and external services to provide reliable interoperability
between your software and hardware suites.
- Upgrade and Expansion Planning: As your company grows,
the demands made on your network expand as well. With forethought
and a solid upgrade path, your company can scale to any
size without headache or network saturation.
- WAN Connectivity: Have you graduated to having multiple
physical locations? Link them together with a technology
designed to ensure your employees are able to connect and
communicate, whethersoever dispersed around the globe.
- Virus/Spyware and Windows Update Scanning: Feel free
to rest easy, secure in the knowledge that your network
is safe from the malicious software that permiates the internet.
We can ensure that your antivirus solution is credible,
up-to-date, and that your operating sytems are likewise
protected.
- Inventory Management: The first step to standardizing
a network is to identify what software and hardware currently
exists on it. Our tools will ensure there aren't any surprises
now or in the future.
Server Configuration
- Active Directory: With support for an unlimited number
of sites, domains, and forests, MSMB Networks can ensure
all Active Directory installations and protocols are installed
and maintained correctly.
- Disaster Recovery / Backup Solutions: Data is the core
of your business. After a catastrophe, you need to be back
up and running as soon as possible. With on- or off-site
backup solutions with media rotation, backup servers, and
other redundancy protocols, we will get you on your feet
without delay.
- Virtualization: With the ability to run multiple virtual
servers from one hardware platform, MSMB Networks has the
ability to ensure your hardware is utilized for the best
value and smallest footprint available.
- Service Configuration: Whether you host web sites, internal
email, jabber connections, DNS, FTP, or most any other web-enabled
technology, we can configure, secure, and maintain your
servers to comply not just with industry standards, but
with secure recomendations within advised specifications.
Desktop Support
- Application Support: Without the ability to browse the
internet, send email, and communicate with clients, your
employees are unable to function efficiently. MSMB Networks
is committed to ensuring that your network, and the people
who rely on it, are productive and equipped with the tools
they need to succeed.
- Upgrade Management: As software and hardware requirements
increase, upgrading has become a necessity for any private
or corporate system. MSMB Networks will ensure the minimum
downtime required for these updates, as well as suggest
a continual roadmap to ensure your systems remain at peak
efficiency.
- User Rights Management: With careless keyclicks, even
the most knowledgeable user may erase hundreds of thousands
of dollars in data; data your company needs to survive.
Ensuring your employees' software rights do not exceed that
which is needed keeps your data safe.
Remote Management
- Remote Access: Many network- and server-level issues
can be resolved from off-site, which saves your company
time when you need it most. Minimizing downtime is essential
for your business, and with remote access, we are on top
of alerts as they happen.
-
Remote Monitoring: The health of your network is our
primary concern. With automated tools and scheduled in-depth
investigations, we are able to, at a glance, determine the
latency, saturation, and utilization of your network, as
well as any servers, terminals, or nodes which may be offline.
- Scheduled Reports: Alongside remote monitoring, we can
provide you with daily, weekly, or monthly reports compiling
detailed data analysis regarding the health of your corporate
intranet, and, if required, areas of improvement.
Consultation
- Network Design: With years of experience designing,
maintaining, and upgrading networks, MSMB is able to efficiently
plan for the future of your company, and how best to utilize
the right amount of hardware for your needs, both now and
in the future.
- Strategic IT and Business Consulting: Our on-staff MBA
and network consultants ensure your network meets all industry
standards as well as fitting into your new or established
business strategy. With knowledge of emerging technology,
we work to ensure you remain ahead of the curve with reliability,
flexibility, and cost reduction.
- Cost Management: Information Technology is a cost center
in today's business world. MSMB Networks can ensure that
this cost as kept as low as possible, while ensuring the
highest value. We will never cut corners to save pennies,
costing your network dollars in the overall. We have the
knowledge and experience to ensure the lowest cost to performance
ratio for any given situation.
- Performance Analysis: With the ability to report with
hard data on how your network is performing, we can together
make the best informed choices on where best to upgrade,
strengthen, and prepare for the future.
Service Contracts
In addition to the many 'as-needed' services MSMB Networks provides,
many of our clients benefit from service plans which include
many of the above services on a weekly or monthly basis, as
needed. With many service levels to choose from, it is easy
to decide what is right for your business. Please see our
Remote
Monitoring page for more information.
